Sun Towers Retirement Community has been selected as a “Caring Star” of 2014 as part of an annual nationwide program honoring service excellence based on consumer ratings and reviews posted on caring.com. In reviews from families, seniors and others concerned about assisted living and Alzheimer’s care, Sun Towers captured a five-star consumer rating – the highest possible score – while also meeting other qualifying criteria for the honor.
“We would like to thank caring.com for recognizing our community as a Caring Star based on the feedback from families (about) our services,” said Debbie Caneen, Sun Towers director of admissions. “Our residents are part of our extended family. We work daily to provide first-rate care for our residents, and this award helps validate our delivery on that promise.”
About 400 communities – the top 1 percent of assisted living communities nationwide – achieved this recognition.
The award was determined from consumer ratings and reviews posted on caring.com between Dec. 1, 2012, and Dec. 1, 2013. To qualify, the community had to have received all of the following:
• three or more reviews during the time frame, at least one of which had the highest rating of five stars.
• an average overall rating across all reviews on their listing greater than four stars.
• no unresolved negative reviews.
Sun Towers Retirement Community is at 101 Trinity Lakes Drive.