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Wednesday, May 23, 2018
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Fasano nixes printing company that mixed up personal info on tag renewal notices

Tax Collector Mike Fasano has fired a printing contractor that mistakenly sent out nearly 2,000 auto vehicle registrations to residents with the wrong personal information on them.

“What that company did was totally unacceptable,” Fasano said.

Fasano said the vendor, CASS Data and Mailing Services of Fort Walton Beach, was responsible for printing more than 30,000 tag renewal notices each month for his office. “I inherited this company,” he said. “From the time I was appointed, I was always concerned about having a third-party person printing these.”

Those concerns were validated this month when notices were sent to 1,921 residents that combined their personal information with other car owners. The glitch affected people who own at least two vehicles and have a birthday in May.

The notices included both taxpayers’ name and address, their birthdays, drivers license number and vehicle information. “There was no Social Security number or credit card information,” Fasano said. “We never ask for that.”

Fasano said victims should realize their personal information was shared with one other person, and the office has a record of each case. “If their drivers license number is used in a fraudulent way, we’ll know about it,” he said.

Nevertheless, he asked the company to give the affected residents a year of identity theft protection.

“We’re bringing all of the printing services in-house beginning next month,” Fasano said. “I just wish we could have done it sooner.”

Officials at CASS refused to comment for this article.

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