Procedure On The Review Process For Personalized License Plates

Revised December 2002

 

PURPOSE:      To establish a policy and set of procedures for the Division of Motor

Vehicles to use in the administration of the review, approval, rejection and

recall of personalized license plates in order to provide consistency and

uniformity within the personalized license plate program.

 

I.                    AUTHORITY:

 

Section 320.0805, Florida Statutes

 

II.                 DEFINITIONS:

 

A.                 Personalized License Plate means a license plate manufactured with a

specific combination of numbers and/or letters chosen by a motor vehicle

owner to be printed on their motor vehicle license plate for an additional fee.

 

B.                 Recall means to require a personalized license plate to be returned for cancellation after the license plate has been issued and determined to be obscene or objectionable.

 

C.                 Obscene means a combination of letters and/or numbers found to be offensive to morality or decency, indecent, lewd, abominable, disgusting, a slur, profanity or description of body parts.

 

D.                 Objectionable means a combination of letters and/or numbers that provide

a feeling or expression of disapproval, dislike, hatred, violence, method of violence or threat toward a person or group.

 

E.                  Otherwise Objectionable means a personalized license plate, which has already been issued or assigned for issuance as a regular, personalized, special or specialty license plate or the combination of characters is not allowed by law.

 

F.                  Review Board means a group of employees of the Department of Highway

Safety and Motor Vehicles assigned the responsibility and authority for

approval or rejection of characters submitted as choices for a personalized

license plate prior to issuance or the recall of a previously issued personalized license plate, when determined to be obscene or objectionable.  The members of the Review Board must make every effort

to be fair, consistent, open-minded, reasonable and non-prejudiced regarding all racial, religious and national groups.  When a decision has

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been made to deny the rejection or recall of a personalized license plate and additional information or proof of extenuating circumstances is provided, the Review Board will reconsider the plate based on such information.

 

G.                 Review Authority means the Director or Assistant Director of the Division of Motor Vehicles, who has final authority for the rejection or recall of a personalized license plate.

 

III.               POLICY: 

 

It is the policy of Division of Motor Vehicles to administer the personalized license plate program in a fair, consistent and unbiased manner.  The division will make every effort to avoid issuing a personalized license plate that is obscene or objectionable.  However, if such a plate is issued erroneously, the division will take appropriate action when a legitimate complaint is received.

 

IV.              GENERAL RESPONSIBILITIES:

 

A.                 Tax Collector’s Staff Members have the responsibility to receive and process initial applications for personalized license plates in the county

license plate agencies.  They are responsible for screening the choices

for personalized license plates to ensure the combinations of characters are not obscene or objectionable and enter them on the FRVIS 2000 System to determine if the choices are available for issuance.  If approved and available, the plates are reserved in the FRVIS 2000 System.

 

B.                 Inventory Section Employees are responsible for screening personalized

license plate orders generated on the FRVIS 2000 System to determine whether the reserved license plate choices are approved or rejected.

 

C.                 Review Board is responsible for review of personalized license plates referred to them.  They are responsible for requesting further research as deemed necessary to enable them to make a recommendation to reject or recall such plate.

 

D.                 Review Authority has the ultimate responsibility for making the final decision on personalized license plates referred to him or her to determine if such plates should be recalled.

 

E.         Correspondence Section in the Bureau of Titles and Registrations has the responsibility for research, acknowledging complaints in writing and preparing the appropriate letters for rejection or recall of a personalized license plate.

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V.                 PROCEDURES:

 

The following information provides the written procedures and refers to the applicable exhibits for rejection or recall of personalized license plates.

 

A.                 Rejection Of An Request For Personalized License Plates:

1.                  Daily the Inventory Section Employee screens the personalized license plate order on the FRVIS Computer System to determine if such plates should be approved or rejected.

 

Sources used to determine if a license plate should be approved or rejected are as follows:

 

a.                   An unabridged dictionary.

 

b.                  Slang dictionary.

 

c.                   Medical dictionary.

 

d.                  The foreign language department at a state university.

 

2.                  If a license plate configuration is identified as one that could be defined as obscene or objectionable, the license plate is referred to the Personalized License Plate Review Board on Exhibit A.

 

B.                 Recall Of An Issued Personalized License Plate

 

Personalized license plates are only recalled when the Personalized License Plate Review Board and Review Authority have determined that such plate should be recalled.

 

1.                  A complaint on a personalized license plate may be submitted in

one of the following formats:

 

a.                   Written correspondence by mail or fax

 

b.                  Computer e-mail

 

If a verbal complaint is received, the complainant must submit their complaint in writing.  Regardless of the format in which the complaint is received, the Personalized License Plate Action Form must be completed to go before the Personalized License Plate Review Board.

 

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2.                  The complaint is referred to the Correspondence Section to research the database files to determine if the complaint is an actual personalized license plate configuration issued by this state and ensure that the complaint documents are in order.

 

3.                  When the complaint file is completed, it is submitted to the Review Board for action.  The chairperson of the Review Board will schedule a meeting of the members of the Review Board to determine whether the personalized license plate configuration is indeed considered obscene or objectionable.  The board must take into consideration the definitions of obscene and objectionable as defined in this procedure.  Additionally, the members of the Review Board must make every effort to be fair, consistent, open-minded, reasonable and unbiased regarding all racial, religious and national groups.  When the review is completed and a decision made, the Review Board must complete the Personalized License Plate Action Form (Exhibit A) and forward the form and backup documents to the Review Authority for final approval.

 

4.                  When the Personalized License Plate Action Form (Exhibit A) is received by the Review Authority, the Director, Assistant Director or their representative will make a final decision concerning the rejection or recall of the license plate.  The decision will be indicated on the form and forwarded to the Inventory Control or Correspondence Section for the appropriate action.

 

5.                  When the Personalized License Plate Action Form (Exhibit A) is completed for the configuration for personalized license plate to be rejected, the Correspondence Section will prepare a letter (Exhibit B) to go to the county.  If Exhibit A has been completed with a decision indicated to recall the personalized license plate, the Correspondence Section will prepare the Exhibit C letter to recall the personalized license plate.

 

6.                  The Correspondence Section must add the rejected or recalled license plate configuration to the FRVIS 2000 System Exclusion File to keep the license plate from ever being issued again.

 

7.                  If the license plate configuration has been rejected, the Inventory Control Section must cancel the plate from the order.

 

 

 

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8.                  If the license plate configuration has been recalled, the Correspondence Section must change the license plate status to “Cancelled” in the FRVIS 2000 System and place an administrative stop on the system.