Here's how to request help from 8 On Your Side (choose one):

 

Write A Letter

Tell us about your problem by writing Stacie a letter. Be sure to include copies of all relevant paperwork such as the contracts, warranties and correspondence between you and the business involved. Send it to:

8 On Your Side Problem Solver
c/o News Channel 8
200 S. Parker St.
Tampa, FL 33606

By Phone:

You can call our 8 On Your Side Helpline at 1-800-338-0808 Monday through Friday between 11 a.m. and 1 p.m. and explain your consumer problem to one of our volunteers . Often, the volunteer can help you find a resolution to your issue right over the phone!

Online:

Or, you may submit your consumer issue to the 8 On Your Side by completely filling out the email form below. It's important to tell us exactly what the business in question has done (if anything) to resolve the problem you're having.

NOTE: Please allow at least 2-3 weeks for 8 On Your Side to process your submission. 8 On Your Side is not set up to serve in emergency or time-sensitive situations.

Your name:
Address:   Apt#:
City:   State:  Zip:
Daytime phone:
Evening phone:
E-mail:
Are you willing to appear on WFLA News Channel 8?
Company involved:
Is the company still in business?
Company address (please include street address, city, state and zip code):
Company phone:
Company contact(s):   Title:

Date and nature of complaint:

Please tell us which type of documentation you have about this problem (invoices, receipts, photos, contracts, warranties, correspondence, etc.).

8 on Your Side is a free service of News Channel 8. If you have a consumer problem, call the Eight's Army Helpline at 1-800-338-0808 for information and/or referral. News Channel 8 does not guarantee a solution to the problem, an on-air segment featuring the problem or an 8 on Your Side investigation.

If you would like to be an 8's Army Volunteer, call (813) 228-8888.